Announcements
Updates you need to know.
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[Important] Closure of Door-to-Door Services in Malaysia
Dear valued clients,. At Teleport, we're moving towards enhancing our logistics solutions to guarantee next-day delivery for you. Effective 1 January 2024, we will discontinue door-to-door services across West and East Malaysia. We'll be focusing on
[Important] Closure of Serviceable Areas in Peninsular Malaysia
Dear valued customers,. Unfortunately, we will no longer be able to do pick-up and delivery in certain states in Peninsular Malaysia anymore. Effective December 1, 2023, any orders made on Teleport Delivery to postcodes falling outside the revised co
[IMPORTANT] What Happens To My Parcels After 3x Failed Pick-Ups?
Orders that are not picked up after 3 attempts will automatically be cancelled.
[IMPORTANT] Parcels with Improper Plastic Packaging will be Rejected
All parcels wrapped in improper plastic packaging will no longer be accepted.
[IMPORTANT] New Password Requirements
We'll be tightening the current password protocol requirements.
[IMPORTANT] Mandatory Item Descriptions
It is now mandatory to provide an item description of the shipped items.
Malaysia B2C Standard Domestic+ & Standard International Shipping Rates 2023
Beginning 1st February 2023, shipping rates will be adjusted for parcels above the 5kg chargeable weight (gross/volumetric)
Delivery mistakes that costed RM25K
Dear valued client,. It is our commitment to provide the best service with transparency at Teleport. As such, we would like to (i) share about a recent incident which resulted in severe consequences and (ii) actions moving forward to prevent future i
Improved East Malaysia Coverage
Improved coverage to towns like Semporna, Keningau, Lahad Datu, Bau and Bintangor!
Singapore 2023 GST scheme key changes
Effective January 1, 2023 Singapore will be introducing two (2) key changes to its existing GST scheme.
Mandatory Shipper & Consignee Details
In accordance to Malaysia's CUSTOMS ACT 1967, any shipment that requires customs clearance (Example: international shipments / shipments between East & West Malaysia) will need to be furnished with the following information:. Reference: Malaysia Cust