All articles

[Important] Closure of Door-to-Door Services in MalaysiaUpdated 5 months ago

Dear valued clients,


At Teleport, we're moving towards enhancing our logistics solutions to guarantee next-day delivery for you.


Effective 1 January 2024, we will discontinue door-to-door services across West and East Malaysia. We'll be focusing on enhancing our next-day deliveries via Teleport's KUL<>SIN and KUL<>DMK lanes, with more lanes coming next year.


This change allows us to double down and improve our next-day hub-to-hub solutions, bulk shipments, and air-freight in and around the region.  


To provide you with more clarity: 


Timeline
Changes

22 December 4:00pm

Cut-off for orders on Teleport Delivery for all lanes except KUL<>SIN and KUL<>DMK 

23 December 9:00am onwards 

Completing all pickups and deliveries

31 December 11:59pm

Closure of door-to-door deliveries for West and East Malaysia

1 January 2024 12:00am


Refer to teleport.asia for KUL / SIN / DMK postcodes





Here's the revised coverage area where we're committed to improving your experience with next-day deliveries:

View Google Sheets

Download .csv


If you are a microhub, reseller or require a customised solution in line with our new scope of services, please reach out to your Account Manager. 


Got any questions or need more info? Feel free to contact us via our Live Chat or drop us an email at [email protected].


We're sorry for any hassle this might cause and thank you for your support.

Sincerely, 
#TeamTeleport

Was this article helpful?
Yes
No