Create orders in bulk with Teleport!
1. To create a new order, click the Create order dropdown menu and select your organization
2. Navigate to the Create bulk order tab
3. Ensure that the Generate order documents is toggled ON then click NEXT
- Kindly ensure that this setting is toggled ON for the system to generate the required consignment note.
- Split into multiple files is on required if trying to create over 5,000 orders in a single file.
4. Click SELECT FROM ADDRESS BOOK
5. SELECT your pre-created pick up location and click NEXT
6. Select your preferred pickup date and click NEXT
- Orders will be collected between 9am - 5pm daily on the selected preferred date.
- Order cutoff time is 11:59pm daily. Any orders placed after the cutoff time will only be picked up the following day.
7. Lastly, select Payment Plan and click PAY
- Payment plan option will only be available after you've purchased a plan.
- Postpaid is only open for users with over 300 orders/month.
- Prepaid payment method is not available for bulk orders.
8. Click Browse, select your bulk upload csv file and click the CONFIRM & SUBMIT button
Here are the required info to be included in your bulk upload csv file:
|destination_tel*||Recipient Mobile Number
(Format: [country code][number])
|destination_country_id*||MY or SG|
|quantity*||No. of item|
|length*||in cm (Do not include the unit of measurement)|
|width*||in cm (Do not include the unit of measurement)|
|height*||in cm (Do not include the unit of measurement)|
|weight*||in kg (Do not include the unit of measurement)|
|package_type_slug*||box or envelope|
Here's a list of commonly used Commodity IDs
|customer_reference_1||optional and will appear on consignment note|
|delivery_instruction||optional and will appear on consignment note|
* Indicates mandatory fields
9. Once your order creation is completed, you'll receive an summary email for the order via email@example.com
10. The order page will also be loaded with all the consignment notes. Simply click CONSIGNMENT NOTE > Print all consignment note